Submit Success Story

What is a success story?  View Success Stories

A success story describes something your team did to create lasting improvement in some aspect of care or quality of life for residents. Sometimes the story describes a successful performance improvement project. Other times, the story shares a little success along the way: a specific intervention, or a step in implementing or spreading the change. Descriptions of challenges and how they were addressed can be particularly helpful. Stories from the team involved in making the change are important because they are about real challenges and real people.

Why do we want to recognize success stories?

The NNHQI Campaign and CMS are working to build a culture of continuous quality improvement in our nation's long term care communities. An important step in this process is recognizing successful efforts. By celebrating successes, large and small, you help inspire improvement across our country.

What's your story? Share "what works" for you.

Tell us about a change you have implemented successfully. It’s easy – we provide an online form with specific prompts to help guide you. Choose the prompts that fit your story. You will also choose when and with whom to share.

Directions: Use this template to share a brief story of a change your community made that led to a demonstrable improvement.

What opportunity were you pursuing or what problem were you confronting?

What change did you make?

Identify specific concepts, resources, and tools utilized.

What positive outcomes resulted from the change? Share your goals and how you knew the change was successful.

If you could give some advice to other communities wanting to replicate your success, what would you tell them?

The details add life to your story. They also hold the key to success. Please use these fields below to share your story highlights.

Prioritizing: How did you decide to make the change that you did?

Communicating: How did you communicate with others in the organization about the project, before, during and after?

Engaging: How and when was each department involved?

Problem Solving: Describe a challenge or obstacle you had along the way, and how you addressed it.

What did we miss? Tell us here.

May we share your story?

Yes, share our story with my QIN-QIO.

Name of Person Submitting Story

Email Address *

Community Name and Location

Special Instructions

* We will use your email only to correspond with you before posting your story. It will
not be shared and will not be included with your story, if you choose to share.

Please check carefully for accuracy. If everything appears correct, click the SUBMIT button at the bottom of the page to submit your story. Otherwise, click the EDIT links to change the responses you entered.