Consumer Engagement and Family Education is very important.

We have created an interactive platform to allow patients and families to communicate and provide feedback on level of care. Our 5 Star Review Program is designed to help encourage positive feedback and point-out areas of opportunity.

Direct communication

Consumers can directly communicate with any of our partners who have established an account.

Ask Questions

F.A.Q. section helps users and members quickly find answers to important questions saving time and money while providing a higher level of service in todays digital-fast paced environment.

Provide Feedback & Reviews

Customers can leave reviews which allow you to manage experience and communicate with staff. Members have full control of Public Reviews.

Enable Growth

Members have access to tools to help internal and external communication, and growth.

Training Tools, Guides and Videos

We are working hard to find all the old tools and new ones..if you have any you would like to share send them t in and we will gladly share with the community. TOGETHER WE CAN MAKE A CHANGE!

Nursing Home Checklist

Don’t forget the basics of the quality campaign, print off the checklist for your next staff meeting

CDC Facility Training

The CDC has posted the Long-Term Care Facilities (LTCF) COVID-19 Module Enrollment Refresher training video to their  website, which can also be found under Materials for Enrolled Facilities . This is an additional resource for those that need enrollment guidance.

Facility Assessment Tool

Nursing facilities will conduct, document, and annually review a facility-wide assessment, which includes both their resident population and the resources the facility needs to care for their residents

How to get 100% Covid Disinfection

High Level Disinfection System (HLDS ™) has consistently killed 100% of pathogens (i.e. C. difficile spores, VRE, CRE, MRSA, C. auris, & viruses such as coronaviruses) in a treated space using an EPA approved cold sterilant. Patient rooms are ready for reoccupation in less than 50 minutes. No other option can match this performance! 

Trama Care

Resources to Support Trauma Informed Care for Persons in Post-Acute and Long Term Care Settings

Support Staff

Putting the pieces together for your staff and volunteers resources