As a website customer, your privacy is very important. To ensure your privacy, we developed the following policy:

Privacy Statement


We will not obtain personally identifying information about you when you visit this site, unless you choose to provide such information. Any personally identifying information collected will be used as described at the point of collection. We make every attempt to protect any personal information that you provide. However, electronic mail is not secure against interception, so if your communication is of a sensitive nature you may choose to use postal mail.

This website is used as a repository of information about the National Nursing Home Quality Improvement Campaign and resources for consumers, long term care providers, long term care staff, and the general public.

The term "cookie" describes a file that is saved on your computer's hard drive by a website. Cookies that stay on the hard drive and can be used after you end your session on a website are called "persistent cookies". The website does not use persistent cookies. The term "session cookies" refers to temporary files that are used to enhance your visit to the website, and are deleted after you end the session. The website may use session cookies, but they are not retained and they do not track personal information of any kind.

We are not responsible for the privacy policies of sites linked from this site. The contents of this site do not necessarily reflect the policies of the Centers for Medicare & Medicaid Services (CMS). We comply with all state and federal statutes regulating the use of personal medical information.